Refund and Return Policy

At Moto Store USA, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You may return any unused and unopened products within 30 days of receiving your order for a full refund.

2. Return Process
To initiate a return, please follow these steps:

1. Contact our customer service team to request a return authorization.
2. Pack the item securely in its original packaging.
3. Include a copy of your receipt or proof of purchase.
4. Ship the item to the address provided by our customer service team.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including:

• Opened helmets
• Customized or personalized items
• Items marked as final sale

5. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

If you have any questions regarding our refund and return policy, please contact us.